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Achieving a High-Performance Infrastructure with Remote Monitoring and Management

Once thought of as a solution suitable only for high-end, complex technologies, more and more IT organizations today are reaping the benefits of Remote Infrastructure Management (RIM) services to reduce IT costs, gain greater visibility and ensure improved uptime for IT systems and end users. By leveraging automation and using today’s network of global of delivery centers, as much as 85% of IT infrastructure may benefit from this growing outsourcing best practice.

Join Principal Analyst Bill Martorelli from Forrester Research and Josh Levine, Vice President of Global Alliances at CompuCom, for a discussion on "Achieving a High-Performance Infrastructure with Remote Monitoring and Management."

Hear about current market trends and gain insight on innovative ways to get the most from remote services. Learn how to extract more value and achieve a greater ROI. Listen to expert opinions on:

  • Current state and trends in the Remote Infrastructure Management market
  • Significant reasons and justifications to use Remote Infrastructure Management services
  • Technologies to optimize, enhance security and improve uptime for the infrastructure and network 
  • Pitfalls to avoid
  • Methods to leverage remote management services to lower IT costs
  • The latest means to measure success with Remote Infrastructure Management

Learn more about one of the fastest growing IT outsourcing services trends and why others are taking advantage of its capabilities.  Sign up today.

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Webcast Information
DATE: Tuesday, July 15, 2008 

TIME: 1:00 p.m. CDT

DURATION: 1 Hour 

About the Speakers

Forrester Principal Analyst Bill Martorelli advises on successful outsourcing and service management strategies involving both global and offshore/nearshore providers. With more than 15 years of experience, Bill came to Forrester with the acquisition of Giga Information Group where he was responsible for sourcing research topics, including managed services, IT outsourcing, and hosting.

As Vice President of Global Alliances 
CompuCom and the former President of Vanguard Managed Services, Josh Levine has extensive knowledge in remote monitoring and management services.  Levine possesses an in-depth understanding on how clients can take advantage of Remote Infrastructure Management capabilities to reduce costs and drive greater business value.

CompuCom Systems is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software. As experts in workplace services, CompuCom’s unique Integrated Infrastructure Management™ (IIM) solution reduces costs, increases productivity and helps clients gain maximum value from information. For more information on how CompuCom can assist you in solving your toughest IT Infrastructure challenges visit www.compucom.com

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